Even it's hurt, u must take it.............be positive...............

Today I went to 'Service Excellence Training' at Le Meridean Hotel, KL...The training is quite good as the trainer sharing with us bout how to become world class service provider in HR. The trainer is KJ and Alice..really admire KJ. He is typical malay guy but with extra aura...cant describe him, must see him n know him 1st.....really great.

The last session of the training is we need to give 'motivational feedback' and 'formative feedback' to our college. Motivational feedback is relating to accomplishment while formative feedback is relating to how we persuade others to develop themselves. We seat in group, 7 of us...me, sal, kumar, like, eugene, shikin n lina.

When it comes to feedback session, everybody must joke down what kind of feedback they want to give to the college.....The feedback especially formative one is really hurt. Overall said I am a quite person, they ask me to talk a lot. From all feedback given, 1 feedback really hurt me. It's come from kak sal. She sd ' I would appreciate if u could speak English while we having lunch with other senior staff, it can develop our communication skill...I am also learn how to speak well' dat is wat she sd to me.......really hurt huh....I take it as challenge n must think positively. Ya, wat she sd is true...it's means whenever we have conversation,we must speaking..........try your level best ain. I know you can do it!!